Service is our business
Reasonable yields are the foundation of our existence.
They ensure our latitude for the continuous improvement of our products, the performance-based pay of our employees and the commitment of our investors. That’s why everyone of us constantly puts the productivity of his work to the test.
Our employees are committed to overall Teamwork.
We commit to fair and sustainable business with our customers and suppliers.
Thus unrealistic dumping offers as well as the pursuit of fast, short-term profits without respect for ethical standards or guaranteed quality criteria are excluded. To reaffirm this commitment we provide our customers with full visibility into all of the service delivery processes (HyBizz! My Personal Business Platform).
The satisfaction of the customer is our quality standard and competitive advantage.
In our core areas we strive for standards of service quality and quality that make price discussions look absurd. In constant dialogue with our customers we are constantly improving our corporate performance.
We strive for a long-term partnership with our customers.
For this purpose each of us continuously develops personal working relationships with the customer, which deepen on the basis of mutual success. Our contribution to the achievement of our goals makes the cooperation with us a successful experience.
Each of us is proactive and takes responsibility.
This applies to the originality and quality of the services ordered as well as to the agreed dates. Our employees are also keeping up with chaotic developments without allowing us to compromise our high performance standards and we see an opportunity in all new tasks. This type of employee is our most important asset.
To provide a high quality range of services we work in specialized operational business units. These move on their own initiative and together form a network.
Efficient and sustainable use of the resources available to us is the basis for long-term successful corporate development.
Therefore we are committed to high social and environmental standards and pass this obligation on to our suppliers.